Frequently Asked Questions & Answers

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Here are the answers to some of the most common questions we are asked. If you can't find the answer to your question, contact us and we will be please to help you.

Are Heatserve engineers Gas Safe registered?

All Heatserve Customer Support engineers are Gas Safe registered and experts in a variety of appliances.

Should I have my Boiler Serviced?

Carrying out a boiler service will improve the efficiency of your system, by using less gas therefore extending the life of your boiler.

Under most warranties, your boiler must be serviced annually by a Gas Safe engineer so its key components are regularly checked for efficiency and safety. Failure to carry out an annual service will most probably void any warranties you have with your boiler manufacturer.

Should you require further information regarding our central heating and boiler servicing, contact Heatserve on 0800 007 5055

Why buy your boiler from Heatserve?

  • We have highly trained engineers carrying out work to the highest of standards.
  • We can offer flexible ways of spreading the cost over ten years.
  • We have a guaranteed fixed fee policy, for peace of mind you only pay the amount stated in your quotation even if, by chance, additional unexpected works appear.
  • We offer the cheapest cover for your boiler and home, once a customer, you may take full advantage of the savings.

How much does a replacement boiler cost?

Our starting price for a boiler replacement is £1800, however it is always advisable to have a Heatserve representative visit you to give you an accurate price.

How can I find my nearest Heatserve representative?

Call us on 0800 007 5055 or email This email address is being protected from spambots. You need JavaScript enabled to view it. and we’ll book an appointment for you to go through your requirements with a local Heatserve representative.

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Do you need more information?

No problem, our experts are on standby and waiting for your queries. Email us at This email address is being protected from spambots. You need JavaScript enabled to view it.


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